FAQ

Frequently Asked Questions

Q: How long will it take to get my order?

A: Most orders ship within 3–5 business days. During busy seasons (like holidays), processing may take a little longer. You’ll get an email with tracking information as soon as your order ships.

Q: Do you accept returns or exchanges?

A: Because each item is made to order, I don’t accept returns or exchanges. However, if there’s any issue with your order, please reach out right away and I’ll do my best to make it right.

Q: Can I request a custom design?

A: Absolutely! I love creating personalized items. Contact me with your idea, and we can work together to make it happen.

Q: How should I care for my items?

A: For T-shirts and aprons, machine wash inside out in cold water and tumble dry low (or hang dry) to preserve the print. For ornaments or custom pieces, handle gently and store safely when not in use.

Q: What shipping options are available?

A: I currently ship via USPS and UPS. Standard shipping is the most affordable option, but you can select faster shipping at checkout if you need your order quickly.

Q: Do you ship internationally?

A: At this time, I ship within the U.S. only (but I’m looking into international shipping for the future).